We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
1. What User Data We Collect
When you visit the website, search, read and view content through the platform, and/or communicate with us through our contact information or our contact forms, we may collect the following data:
- Your contact information, names and email address.
- Data profile regarding your online behavior on our website.
- Phone number
- Company name and registration number;
- Zip/postal code
- Any additional information relating to you that you provide to us directly or indirectly through our platform.
Orange Trail will not collect any personally identifiable information about you, unless you provide it.
Information Collected Automatically: By accessing and using the platform you automatically provide us with the following information:
- The device and usage information you use to access the platform
- Your IP address
- Browser and device characteristics
- Operating system
- Referring URLs
- Your location
- What parts of the platform you use and how often
Information collected from the device you are using: By using the platform through a mobile device, we may request permission to use certain features of the device and collect the following information:
- Mobile device ID
- Model and manufacturer
- Operating system
- Version information
- IP address
- Access to notifications
Orange Trail Ltd. reserves the right to contract any payment platform available on the market, which processes your data for the sole purpose of processing transactions within the platform.
Facebook Pixel: Our platform uses the Facebook Pixel. Through the Facebook Pixel we can collect user information for different purposes. We use the Facebook Pixel for the following purposes: collect statistics about our platform (for example, the number of users who visited a page); collect information about how you interact with our platform (for example, whether you opened or followed links contained in them); personalize online services and marketing communications; tailor advertisements to users and optimize advertising campaigns.
Social Media: On our platform you will find links and functions linked to different social media, where you can share your information or our content.
2. Why We Collect Your Data
We are collecting your data for several reasons:
- To better understand your needs.
- To improve our services and products.
- To send you promotional emails containing the information we think you will find
- To contact you to fill out surveys and participate in other types of market
- To customize our website according to your online behavior and personal
3. Safeguarding and Securing the Data
Orange Trail Ltd is committed to securing your data and keeping it confidential. Orange Trail Ltd has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
4. Sharing information policy:
The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information solely and exclusively as described below.
Third-Party Service Providers. We use third party services to perform certain services, as follows:
- Payment processing (Stripe)
- Data analysis (Google Analytics)
- Creation of ads (Facebook, Google, TikTok, Snapchat, etc.)
- Providing support services (Slack, Skype, WhatsApp or Telegram)
- Marketing services
Orange Trail Ltd. may release personal information when we are obliged to do so in order to comply with the applicable law, enforce or apply the agreements we sign with our clients, or protect the rights, property, or safety of Orange Trail Ltd., our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Anonymous Information. Orange Trail Ltd. uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.
After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.
6. Links to Other Websites
7. Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.