This privacy policy (“policy”) will help you understand how Orange Trail Ltd (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use https://orangetrail.io/  (“website “, “service”).

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

1. What User Data We Collect

When you visit the website, search, read and view content through the platform, and/or communicate with us through our contact information or our contact forms, we may collect the following data:

• Your contact information, names and email address.
• Data profile regarding your online behavior on our website.
• Phone number
• Address
• Company name and registration number;
• Zip/postal code
• Any additional information relating to you that you provide to us directly or indirectly through our platform.

Orange Trail will not collect any personally identifiable information about you, unless you provide it.

Information Collected Automatically: By accessing and using the platform you automatically provide us with the following information:

• The device and usage information you use to access the platform
• Your IP address
• Browser and device characteristics
• Operating system
• Referring URLs
• Your location
• What parts of the platform you use and how often

Information collected from the device you are using: By using the platform through a mobile device, we may request permission to use certain features of the device and collect the following information:

• Mobile device ID
• Model and manufacturer
• Operating system
• Version information
• IP address
• Access to notifications

Credit/debit card details collection: Your credit/debit card details or payment information will be processed by the payment processors available on the platform (Stripe), which will process and store your data securely and for the sole purpose of processing transactions within the platform. See Stripe’s privacy policy here:‍https://stripe.com/gb/privacy

Orange Trail Ltd. reserves the right to contract any payment platform available on the market, which processes your data for the sole purpose of processing transactions within the platform.

‍GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the platform and improve our service.‍ Please consult Google’s privacy policy here: https://policies.google.com/privacy

‍‍Facebook Pixel: Our platform uses the Facebook Pixel. Through the Facebook Pixel we can collect user information for different purposes. We use the Facebook Pixel for the following purposes:‍ collect statistics about our platform (for example, the number of users who visited a page); collect information about how you interact with our platform (for example, whether you opened or followed links contained in them); personalize online services and marketing communications; tailor advertisements to users and optimize advertising campaigns.

The information collected through the Facebook Pixel will be collected and stored by Facebook and will be treated in accordance with its privacy policy. The information we collect through the Facebook Pixel does not personally identify the user and will never be used for purposes other than those contained in this privacy policy and Facebook’s privacy policy.

‍Please consult Facebook’s privacy policy here:‍ https://www.facebook.com/privacy/explanation

Social Media: On our platform you will find links and functions linked to different social media, where you can share your information or our content.

It is advisable to consult the privacy policy and data protection of each social media used on our platform.

Facebook: https://www.facebook.com/privacy/explanation

Instagram: http://instagram.com/about/legal/privacy/

Twitter: https://twitter.com/en/privacy

TikTok: https://snap.com/en-US/privacy/privacy-policy

Snapchat: https://snap.com/en-US/privacy/privacy-policy

Google: https://policies.google.com/privacy

2. Why We Collect Your Data

We are collecting your data for several reasons:

• To better understand your needs.
• To improve our services and products.
• To send you promotional emails containing the information we think you will find
• interesting.
• To contact you to fill out surveys and participate in other types of market
• research.
• To customize our website according to your online behavior and personal
• preferences.

3. Safeguarding and Securing the Data

Orange Trail Ltd is committed to securing your data and keeping it confidential. Orange Trail Ltd has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

4. Sharing information policy:

The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information solely and exclusively as described below.

Third-Party Service Providers. We use third party services to perform certain services, as follows:

• Payment processing (Stripe)
• Data analysis (Google Analytics)
• Creation of ads (Facebook, Google, TikTok, Snapchat, etc.)
• Providing support services (Slack, Skype, WhatsApp or Telegram)
• Marketing services

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

‍Orange Trail Ltd. may release personal information when we are obliged to do so in order to comply with the applicable law, enforce or apply the agreements we sign with our clients, or protect the rights, property, or safety of Orange Trail Ltd., our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Except the above mentioned cases, Orange Trial Ltd. may release personal information upon your explicit consent. Orange Trail Ltd. will not lease, sell or distribute your personal information to any third parties, unless we have your permission.Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Anonymous Information. Orange Trail Ltd. uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

5. Our Cookie Policy:

By using the website, you accept the use of cookies and you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on). The data we collect by using cookies is used to customize our website to your needs.

After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.

6. Links to Other Websites

Our website contains links that lead to other websites. If you click on these links Orange Trail Ltd shall not be held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

7. Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.